By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Any software associated with the Services is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. “Data” refers to all information entered by You on the Company Servers in relation to Services.
The Company may at its sole discretion modify the features of the Services from time to time without prior notice. The Company will provide the Services in accordance with this Agreement.
The Company will not share, disclose, sell, lease, modify, delete or distribute any Data provided by You in any manner, except when given permission by You for the purpose of support. The entire sensitive data clause herein shall survive termination of this agreement indefinitely.
If You elect to purchase Service packages or additional Services, you may elect to provide a credit card. You agree that the Company may charge to Your credit card approved by the Company for Your Account (“Your Account”) and all amounts due and owing for the Services, including service fees, subscription fees or any other fee or charge associated with Your use of the Services. If there are any annual, quarterly, monthly or similar periodic fees for Your subscription, these fees will be billed automatically to the credit card designated during the registration process for the Services, or subsequently designated to the Company at the start of the subscription period and at the start of each renewal period, unless You terminate Your subscription before the relevant period begins. The Company may change prices at any time without prior notice. You agree that in the event The Company is unable to collect the fees owed to the Company for the Services through Your Account, the Company may take any other steps it deems necessary to collect such fees from You and that You will be responsible for all costs and expenses incurred by the Company in connection with such collection activity, including collection fees and legal costs. All payments authorised by you into Your Account are final. There is no refunding of Your Account regardless of whether you use the Services or not.
Abuse of Features
The features made available through the HALR Web Application are intended for the normal use of the software. Abuse of features may result in a ban or removal of service.
HALR Fair Use Policy – (“Fair Use Policy”) – sets forth rules for HALR subscribers regarding the usage of our “unlimited’ offers.
It shall be deemed to be an unreasonable, where subscribers’ usage is reasonably considered by HALR to be fraudulent or to adversely affect HALR software and/or other subscribers’ usage of/or access to the HALR platform.
Should a subscriber fail to comply in its usage to be in line with the Fair Use Policy, HALR is entitled, without prior notice, to:
(a) suspend, in part or full, the use of the HALR marketing software to the subscriber for a reasonable period, as deemed necessary, and/or
(b) terminate the agreement between HALR and the subscriber unilaterally.
HALR reserves its right to revise this Fair Use Policy any time without prior notice to the subscribers.
HALR is dedicated to preserving the quality halr.co.uk. You agree to comply with Google’s policies and guidelines regarding link building. HALR reserves the right to remove any pages that violate Google’s Link Schemes Quality Guidelines.
No reselling or use outside of permitted terms
Other than using the Services as permitted under the terms and conditions of this Agreement or other written agreements between You and the Company, You may not resell, distribute, make any commercial use of, or use on a time-share or service bureau basis.
Email Use and Anti-Spam Policy
This policy is incorporated by reference into HALR’s End User Services Agreement, and all users of the HALR Service must comply with this policy at all times.Read our full Anti-Spam policy
Acceptable Use and Requirements for Bulk or Commercial Email
Customers and Users shall comply with all laws and regulations applicable to bulk or commercial email when using the HALR Service, including without limitation all local or national laws applicable to the regions where Customers and Users have business operations or where their email recipients are located.
In addition, Customers and Users may not send any Unsolicited Email by use or means of the HALR Service. “Unsolicited Email” is defined as email sent to persons other than: (i) persons with whom Customer has an existing business relationship, OR (ii) persons who have consented to the receipt of such email, including publishing or providing their email address in a manner from which consent to receive email of the type transmitted may be reasonably implied.
All Bulk or Commercial Email sent using the HALR Services must include provision for recipients to revoke consent, i.e., to “opt out”, of receiving future email contacts from the sender. Customer shall either use the Unsubscribe tools supplied by default with the HALR Service; or, if Customers choose to override the HALR default tools, Customer shall have procedures in place to allow an email recipient to easily opt-out, such as an unsubscribe link in the body of the e-mail, or instructions to reply with the word “Remove” in the subject line. Customer shall honour any and all such revocations of consent within 72 hours.
Privacy and Data Protection
Customer shall be knowledgeable about and at all times compliant with all privacy and data protection laws applicable to its location and operations, including (where applicable) the EU Data Protection Directive 95/46/EC and the Data Protection Acts 1988 and 2003, as amended from time to time.
The Company and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and in all trade names, trademarks and service marks associated or displayed with the Services. You will not remove, deface or obscure any of the Company’s or its suppliers’ copyright or trademark notices and/or legends or other proprietary notices on, incorporated therein, or associated with the Services. You may not reverse engineer, reverse compile or otherwise reduce to human readable form any software associated with the Services.
DISCLAIMER; limitation of liability
Disclaimer. Neither any opinion, advice or statement of us or our affiliates, licensors, suppliers, agents or visitors, whether made on our website or otherwise nor the results of any operation of the Service by you constitute representations or warranties of us or give rise to any rights of reliance or otherwise for the benefit of you or any third party. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. We do not assume any responsibility or risk for your use of our Service and the Internet. ANY AND ALL SERVICES PROVIDED BY US TO YOU ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY AND NONINFRINGEMENT AND ALL WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you. WE AND OUR AFFILIATES, LICENSORS, SUPPLIERS, AND AGENTS DO NOT WARRANT THAT YOUR USE OF OUR WEBSITE OR MATERIALS WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED OR THAT OUR WEBSITE, THE SERVER(S) ON WHICH OUR WEBSITE IS HOSTED OR OUR MATERIALS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Without limiting the generality of the foregoing, we hereby disclaim any and all liability for any damage to or other impact on your equipment, hardware, software, data or other information or materials, whether or not caused by or related to (either directly or indirectly) your use of the Service, including but not limited to claims relating to faulty, malfunctioning or inoperable Service.
Limitation of Liability.
IN NO EVENT WILL WE NOR ANY OF OUR AFFILIATES, LICENSORS SUPPLIERS OR AGENTS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER REPRESENTATIVES (“INDEMNIFIED PARTIES”), BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, DATA, USE OR COST OF SUBSTITUTE PROCUREMENT, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES ARE FORESEEABLE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH OUR WEBSITE, MATERIALS OR ANY LINKED SITE IS TO STOP USING THEM. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY OF ALL INDEMNIFIED PARTIES COLLECTIVELY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS OR use OUR WEBSITE OR OUR MATERIALS. YOUR USE OF OUR WEBSITE AND ANY MATERIALS PROVIDED THROUGH OUR WEBSITE IS ENTIRELY AT YOUR OWN RISK. You acknowledge that the limitations of liability in these Terms and the allocation of risk herein are an essential element of the bargain between you and us, without which we would not have provided the Service. Our pricing reflects this allocation of risk and the limitation of liability specified herein.
Errors. A possibility exists that our website or materials could include inaccuracies or errors or information or materials that violate these Terms. Additionally, a possibility exists that unauthorised alterations could be made by third parties to our website or materials. Although we attempt to ensure the integrity of our website, we make no guarantees as to its completeness or correctness. If a situation arises in which our website’s completeness or correctness is in question, please contact us via our contact information provided on our “Support” page of the application with, if possible, a description of the material to be checked and the location (URL) where such material can be found on our website.
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the English Courts.
These terms may be varied from time to time. Please ensure that you review these terms regularly as you will be deemed to have accepted all variations if you continue to use the site after a variation has been posted.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.
Web browser cookies
How we use collected information
HALR collects and uses Users personal information for the following purposes:
- To personalize user experience– We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site– We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service– Your information helps us to more effectively respond to your customer service requests and support needs.
- To administer a content, promotion, survey or other Site feature– To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails– The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- All charges are shown in British Pounds. Payments are to be made in British Pounds. HALR accepts the following types of payment:
- PayPal (VISA, MasterCard, American Express, Discover)
All payments are due on the Account Statement Date.
If you provide PayPal your credit card information, you authorize HALR to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with HALR’s Billing Policy. You are responsible for directly updating, or notifying HALR, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).
Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including solicitor’s fees, court costs, and collection agency fees.
If you purchase or upgrade additional services that are charged on a monthly basis, your first payment for those additional services will be the price of the additional services pro-rated based on the actual number of days until your next monthly payment date.
Your scheduled monthly payment date will remain the same as your initial purchase date, with the full price of the additional services reflected in subsequent monthly charges.
If you purchase additional services that are charged on an annual basis, your first payment for those additional services will be the full price of the additional service.
The renewal date for such annual additional services will be the date of upgrade the subsequent year.
There are limited package downgrade options available and no refunds.
You will be billed monthly per account (project). While you will have a single billing profile (credit card) each account (project) will be billing on its own account renewal day of the month. We don’t prorate for partial months. Just make sure that you’re logged it to your account when ordering.
You simply pay month-to-month.
If you cancel, you’ll be billed for the current month, but you won’t be billed again. The paid period won’t be reduced when you cancel your account. No refunds can be given once you have purchased your ‘add-ons’ – if you cancel the add-on purchase, you’ll be billed for the current month, but the paid period won’t be refunded when you cancel your add-on purchase.
HALR offers two Billing Cycles for new customers depending on the date of activation (the “Plan Activation Date”). The Billing Cycle begins on the Plan Activation Date.
Removing a Product. If you choose to remove a Product, you will have access to the Product until the next billing cycle. The next billing cycle will reflect the changed fees due to the product removal. Adding a New Product to Subscription. If you add a new product to your subscription during the month, HALR will prorate the cost or fees for the new product for the month in which the new product was added
In order to insure uninterrupted service to your subscription, all plans will automatically renew at the end of the plan’s Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the products selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.
PayPal emails invoices or statements.
Credit Card Chargebacks. A £25.00 chargeback fee will be assessed for each credit card chargeback received by HALR.
Plans will automatically renew until a plan is cancelled. In order to cancel your plan, you must cancel your subscription plan from your HALR account setting page. Please be aware that there are no pro-rated refunds after the first 30 days of service.HALR does not monitor, and will not automatically cancel, plans for problems related to non-usage, your ISP, or any other secondary issues not directly related to HALR’s services. Cancellation of your plan does not relieve you from paying any outstanding balance owed on the account. HALR reserves the right to cancel any account, at any time, without notice, for any reason HALR considers appropriate.
Plans and products that HALR deems eligible for a refund will be issued to the method of original payment.
Credit Card Disputes/Chargebacks.
HALR has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at HALR’s discretion. A charge of £25.00 per chargeback will be assessed to all accounts that receive a chargeback.
Billing Policy and Price Changes.
HALR policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle. Please review this policy periodically. If you have any questions regarding this Agreement or if you wish to discuss the terms of service contained herein please contact HALR by emailing [email protected]
71-75 Sheldon Street
+ 44 (0) 20 3137 5747